Privacy Policy for personal data protection by " V and V – ISOMATIC " Ltd
Personal data protection policy
We are committed to protecting your personal data in full compliance with regulation (EU) 2016/679 "EU General Data Protection Regulation", as well as the Bulgarian legislation we recommend that you familiarize yourself with this Privacy Policy, which will give you information about how and what personal data we process in our online store https://viv-isomatic.com as part of our business, when you come into contact with us in relation to the products and services offered, including through our website.
We reserve the right to periodically update and amend this Privacy Policy to reflect any changes in the way we process your personal data. In such cases, we publish the amended version of the Privacy Policy on our website and therefore, we kindly ask you to periodically check the content.
"V and V-ISOMATIC" Ltd., shall apply this policy in the processing and protection of personal data of the subjects-natural persons-current and potential users of the services of "V and V-ISOMATIC" Ltd., including sole traders and/or their authorized representatives; natural persons ‐ legal representatives of legal entities – current and potential users of the services of "V and V-ISOMATIC" Ltd.; visitors to the Web page viv-isomatic.com.
With this policy "V and V-ISOMATIC" Ltd., establishes, under the conditions of transparency and prior notification, the principles, objectives, rules, and rights of the subjects, in compliance with and protection of which the company accordingly processes "personal data" of the listed natural persons ("data subject/s"), according to the cited above legislation.
Third parties ‐ processors of personal data, other controllers or third parties who could have lawful access to the personal data through "V and V-ISOMATIC" Ltd., will have to familiarize themselves with and comply with this policy, as well as with the relevant provisions of the regulation and the domestic legislation of the Republic Of Bulgaria, including the regulatory framework for the implementation of the latter.
Who are we and how to contact us?
https://viv-isomatic.com is a website/online shop of ” V and V – ISOMATIC " Ltd. with UIC: 831512024; address: GR. Sofia; STR. "Pirin" 40a and mall: Vladimir Lazarov, Tel. 02/9583111, e-mail: office@viv-isomatic.com.
For the purposes of data protection legislation, we are the controller for the processing of your personal data.
Your opinions are important to us and we are always ready to provide you with additional information that you may need in connection with the processing of your data. For this, we suggest that you contact our data protection officer by e-mail at: office@viv-isomatic.com
What categories of personal data do we process?
We collect your personal data provided directly by you, so you decide what kind of information to provide to us.
What personal information do we collect?
- To create an account in the online store, to manage access and identify your account:
- for individuals: first and last name, contact phone number, delivery address, and e-Apostille.
- for legal entities: name of the legal entity, mall, UIC, VAT number, registration address, contact phone number, delivery address, contact person, industry in which the legal entity falls, desire to receive a free newsletter
- About poputchi and/or doctava contracts, the issuance of fatypa and its processing-the product you selected, the means of payment used, the amount of payment and ppodyt/and, the date of poypata, the delivery method. It is possible that other data is mandatory in accordance with the law.
We do not collect or otherwise process sensitive data included in special categories of personal data in the General Data Protection Regulation. In addition, we do not wish to collect or process data of minors under the age of 16.
What are the purposes and grounds of the processing?
We will use your personal data for the following purposes:
1. Provision of goods and services to your benefit
This general objective may include, where appropriate, the following::
processing of orders, including acceptance, shipment and invoicing of them;
resolving problems related to order cancellations or any other problems related to orders, purchased goods or services;
return of products in accordance with legal regulations;
refund of the value of products in accordance with the legal provisions;
support, including answering your questions about your orders.
The processing of your data for these purposes is in most cases necessary for the conclusion and performance of a contract between “V and V – ISOMATIC” Ltd.and you. In addition, processing is required in accordance with applicable law, including tax and accounting legislation, for the performance of these purposes.
2. Improving our services
Our goal is always to offer you the best in your refund and online shopping. For this purpose, we may invite you to complete surveys on your satisfaction after the completion of an order, or to conduct, directly or with the help of partners, market research and research.
We base these activities on our legitimate interests in conducting business, always ensuring that your fundamental rights and freedoms are unaffected.
3.Marketing
In order to make your visits to our site as much as possible, we use P.pomegranate. "bi-aposematic." Ca maili files are information that is stored in your Internet browser (data about the Ezi used, the time of entry, the websites visited) or the hard DC when visiting the site.
Our site uses the following types of bi apostilles to facilitate your navigation:
- Биcĸвитĸи required for фyнĸциoниpaнe search, ĸoитo give you the opportunity to use the basic фyнĸциoнaлнocти ĸaтo management "account/market ĸoшницa" and support possible идeнтифиĸaцията You all search;
- Customizing biquit and, of course, give you the opportunity to visit websites individually according to your previous visits, poypi, etc. Allow you to find the offers faster, Urgant;
You can set up your Internet browser to not memorize the B-ambiguities or to delete the already saved t-ambiguities. Ambiguities you would like to Canberrans to take advantage of these F. urgencies, please refer to asbestem the developer of your Internet Browser.
4. Protecting our legitimate interests
There may be cases in which we use or transmit information to protect our rights and commercial activities. They may include:
measures to protect the website against cyber attacks;
measures to prevent and detect fraud attempts, including the transmission of information to competent public authorities;
measures to manage various other risks.
The main reason for these types of processing is our legitimate interests related to the protection of our commercial activity, with the caveat that we ensure that all measures taken by us ensure a balance between our interests and your fundamental rights and freedoms.
In addition, in some cases, our processing is based on legal provisions such as the obligation to protect the goods and values provided for by the applicable legislation in this regard.
How long do we keep your personal data?
As a rule, we store your personal data for as long as your account is active or until the warranty period of the product purchased by you, in case your account is removed. You may always ask us to delete certain personal information about you and we will respond to this request by retaining certain information where applicable law or legitimate interests so require.
To whom do we send your personal data?
As the case may be, we may transmit or give access to some of your personal data to the following categories of recipients:
courier service providers;
payment/ banking service providers;
If we are required by law or if this is necessary to protect our legitimate interests, we may also disclose certain personal data to public authorities.
We guarantee that access to your data by private third - party entities is carried out in accordance with the legal provisions in the field of data protection and confidentiality of information, on the basis of contracts concluded with them.
To which countries do we transfer your personal data?
We currently store and process your personal data in Bulgaria.
How do we protect the security of your personal data?
We are committed to ensuring the security of personal data by applying appropriate technical and organizational measures.
We store your data on secure servers using the latest encryption algorithms and ensure the storage of backup copies.
Despite the measures we implement to protect your personal data, we are aware that, in general, the transmission of information over the internet or other public networks is not completely safe, with the risk that the data may be viewed and used by unauthorized third parties. We cannot take responsibility for these vulnerabilities of systems that are not under our control.
What are your rights?
The General Data Protection Regulation recognises a number of rights in relation to your personal data. In this regard, you have the following rights with respect to your personal data processed by US:
1. right to information;
2. right of access to your personal data;
3. right to rectification;
4. right to erasure;
5. right to restriction of processing;
6. right to data portability;
7. right to object to the processing of your personal data.
The right of data subjects to information is exercised by means of the brief, understandable and easily accessible information provided in this document relating to processing. Additional information related to the processing of your personal data, which is due in accordance with the current legislation, you can obtain as a data subject by submitting an electronic application at the e-mail address of" V and V - ISOMATIC " Ltd.;
The rights of data subjects shall be interpreted in the sense embodied in the provisions of Chapter Three of (regulation (EU) 2016/679). In case of a complaint concerning the exercise of those rights, the data subject has the right to request a review of his case and, in case of refusal of review, to lodge a complaint with the Supervisory Authority - the Commission for personal data protection.
You may request access to your data, the correction of errors in our files, and/or raise objections to the processing of your personal data. You can also exercise your right to lodge a complaint with the competent supervisory authority or the court. Depending on the case, you may also have the right to request the erasure of your personal data, the right to restrict the processing of your data and the right to data portability.
How do we protect your rights?
We process your personal data only in accordance with the purposes and deadlines set out above. Our site has a high level of security, as all data goes through the transcription. You may withdraw your consent to the processing of personal data at any time by writing to us at office@viv-isomatic.com.
What measures to protect your data do we apply?
We provide maximum protection to all persons when they provide us with their data. We do not distribute your personal data without your explicit consent. After the expiration of the processing period, your personal data will be permanently deleted and will not be used in the future, unless there is your explicit consent.
Contacts
If you have any questions about the Privacy Policy You can contact us electronically at: office@viv-isomatic.com or call 02/9583111